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Help centre
Everything about how we deliver proxies, how payments work, what happens when something breaks, and what we will not let our network be used for.
You are renting proxy endpoints: an IP address plus a host, port and username/password pair. Every endpoint is provisioned on a dedicated IP pool sourced from our wholesale supply partners. Bandwidth is unmetered on every plan — you are billed for the number of IPs and the rental period, never for traffic.
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Start a ticket — you will get a human, not a canned reply.