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Contact
Whether you are choosing a plan, scaling an integration or reporting a problem, there is a channel for it below — and a published response target for each.
Not a customer yet? Use this form. Already have an account? A dashboard ticket keeps the whole history in one place.
Message us on Telegram for pre-sales questions, order or payment updates and anything urgent.
@ProxyNovaSupport →Orders above 1,000 IPs, reserved subnet blocks, recurring monthly volume or reseller arrangements.
Open a sales ticket →Endpoint not connecting, latency problems, replacement requests and API questions.
Open a support ticket →Report misuse of our network. Include the IP address, the time range with timezone, and your evidence.
Email support@proxy-nova.online →By ticket priority, during business hours.
ProxyNova LLC.
800 N. French Street, Wilmington, DE 19801, United States
Registered in Delaware